Effective date: September 8, 2026 This edition connects a personal- or family-care selection with the complete transaction and service record.
Please review these terms before browsing or buying from burtsbees. They set the rules for store access, orders, payment, delivery, returns, content, and disputes involving lip care, skin care, baby care, body care, personal care, oral care, makeup, gifts, and coordinated kits. These terms do not displace non-waivable consumer rights. A lip, skin, baby, body, oral, makeup, or gift order is easier to service when the exact item stays linked to its purchase record.
Care-product shopping framework: Customer responsibilities
You must give accurate information, be legally able to enter the transaction or act with a parent or guardian, and use the site only for lawful purposes. Do not defeat security, introduce malicious code, misuse another person's information, disrupt the store, or infringe third-party rights. Item-level use and safety facts remain on the active listing; this passage addresses the connected store procedure. It supplies the store-specific context for this agreement structure provision.
Care-product shopping framework: Order review and pricing
An order submission is an offer to buy. We may reject or cancel it for unavailable stock, payment failure, suspected fraud, pricing error, legal restriction, or an address we cannot serve; amounts collected for a cancelled order are refunded. Prices and checkout charges are shown in United States dollars (USD). Taxes are collected when applicable law requires them. For a care product, consult this point with the live ingredients, directions, warnings, shade, size, age guidance, and intended-use information.
Care-product shopping framework: Product listings
We aim to present descriptions, dimensions, ingredients or materials, compatibility, quantities, colors, and other item facts accurately. Displays and manufacturer details can vary. Availability may change before checkout is completed. Follow all product-page directions, warnings, age guidance, pet guidance, care instructions, and suitability information that apply to the item. A lip, skin, baby, body, oral, makeup, or gift order is easier to service when the exact item stays linked to its purchase record.
Care-product shopping framework: Checkout payments
Only methods shown in the live checkout are available. The Payment Policy lists supported card networks and further details. You confirm that you are authorized to use the selected method. A payment authorization does not mean the order has shipped. This provision is arranged for shoppers comparing everyday care routines, formulas, colors, formats, gifts, or coordinated kits. It supplies the store-specific context for this agreement structure provision.
Care-product shopping framework: Shipping and return terms
We serve United States addresses only. Processing, free shipping, transit estimates, tracking, pre-shipment cancellation, the 30-day return window, exchanges, prepaid labels, exceptions, and refund timing are controlled by the Shipping Policy and Refund Policy, which are incorporated into these terms. Item-level use and safety facts remain on the active listing; this passage addresses the connected store procedure.
Care-product shopping framework: Rights in site materials
Original store text, graphics, organization, and design are owned by or licensed to burtsbees and protected by applicable law. Product names, images, and marks may belong to their respective owners. Personal access to the site does not transfer intellectual-property rights. For a care product, consult this point with the live ingredients, directions, warnings, shade, size, age guidance, and intended-use information.
Care-product shopping framework: Warranties and responsibility
To the extent law permits, the site is provided on an “as available” basis and implied warranties or liability for indirect, special, incidental, or consequential loss are limited only where lawful. Nothing here excludes a liability or remedy that cannot legally be excluded, including mandatory consumer rights for defective, unsafe, or misdescribed goods. A lip, skin, baby, body, oral, makeup, or gift order is easier to service when the exact item stays linked to its purchase record. It supplies the store-specific context for this agreement structure provision.
Care-product shopping framework: Third-party features
Shopify, checkout, payments, analytics, carriers, and other functions may be provided by third parties with their own terms and privacy practices. An external link is offered for convenience and does not make us responsible for an unaffiliated site's content or availability. This provision is arranged for shoppers comparing everyday care routines, formulas, colors, formats, gifts, or coordinated kits.
Care-product shopping framework: Governing rules and term changes
Applicable United States law and any mandatory consumer law at the customer's location govern. Contact us first so we can try to resolve a concern. We may change these terms prospectively by posting a new effective date. If one part is unenforceable, the remaining provisions continue to the maximum extent allowed. Item-level use and safety facts remain on the active listing; this passage addresses the connected store procedure.
Care-product shopping framework: Personal-care selection record — Agreement structure
The page links ingredient, direction, warning, shade, size, and routine review with ordering, delivery, returns, and assistance. It links lawful store use, accurate product information, order submission, payment, delivery, returns, and non-waivable consumer rights. This page applies specifically to burtsbees and its selection of lip care, skin care, baby care, body care, personal care, oral care, makeup, gifts, and coordinated kits. This provision is arranged for shoppers comparing everyday care routines, formulas, colors, formats, gifts, or coordinated kits.
Store contact record
burtsbees
Email: Support@burtsbeern.top
Phone: 701-877-2481
Physical address: 111 3rd St SW, Hankinson, North Dakota, 58041, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).